Terms of Service

These Terms of Service (“Terms”) are a binding agreement between you and Geowin (“Geowin”, “we”, “us”). By creating an account, digging a tile, buying a clue, dig pack or membership, or otherwise using the site, you accept these Terms and our Privacy Policy. If you do not accept them, do not use Geowin.

You must be at least 18 years old (or the age of majority where you live, whichever is higher) and legally able to enter this agreement. You may not use Geowin if participation in paid prize games is restricted or prohibited where you live, or if we have previously closed one of your accounts. We may refuse service, restrict access by region, or require proof of age or identity at any time.

Each hunt hides one treasure chest at a single secret location. The world is divided into a grid of tiles roughly 1 × 1 km. Players dig tiles; the first player to dig the tile containing the chest wins the prize advertised for that hunt. A tile dug by any player is permanently closed for everyone.

A hunt runs until the chest is found — this may take a day or many months. When a hunt ends, a new hunt with a new location begins. Free accounts receive a daily allowance of digs; memberships and dig packs increase it. Unused daily digs do not carry over; dig-pack credits do.

Geowin is a game of skill and chance. Nothing in the game guarantees that you will win anything, and no purchase increases your odds beyond the digs and clues it grants.

You must register with a valid email address and verify it before playing (Google sign-in is verified automatically). You are responsible for all activity under your account and for keeping your credentials secure. Notify us immediately if you suspect unauthorised use.

One account per person and per household payment method. Usernames must not be offensive, impersonate others, or contain contact details or advertising; we may rename or reset a username that breaks this rule.

Cheating is not allowed. In particular, you must not:

• use bots, scripts, macros, emulators, automation or any tool that digs, monitors or buys on your behalf;
• scrape, brute-force, reverse engineer or probe our site, API, database or tile system, or attempt to read data you are not shown in the interface;
• create or use multiple accounts, share accounts, buy or sell accounts, clues, tiles or winnings, or coordinate multi-accounting to farm digs or referrals;
• exploit bugs, glitches or pricing errors instead of reporting them to us;
• generate self-referrals or fake referrals, or use paid traffic, spam or misleading claims to promote your referral link;
• use stolen or unauthorised payment methods, or file chargebacks instead of contacting support;
• harass, threaten, defraud or spam other players, or post illegal, hateful, sexual or personal-data content in the live chat;
• interfere with the service, other players’ access, or our security measures.

We may investigate suspected breaches using account, gameplay, device and payment data. If we reasonably determine that you have breached this section, we may cancel digs, remove clues, suspend or terminate your account, void referral commissions, and withhold or forfeit any prize or balance — without refund. Our determination is made in good faith and is final.

Clues, clue bundles, dig packs and memberships are purchases of digital in-game items that are delivered and consumed immediately. By buying, you expressly request immediate delivery and acknowledge that you lose any statutory right of withdrawal or cooling-off period once delivery begins.

All payments are final and non-refundable under any circumstance, including but not limited to: not winning a hunt, a clue not narrowing the search as much as you hoped, running out of digs, another player finding the chest first, unused dig credits or membership time, account suspension or termination for breach of these Terms, changes to prices, mechanics or clue tiers, or voluntary account deletion.

Memberships renew automatically each month at the then-current price until cancelled. You can cancel at any time; cancellation stops future renewals and takes effect at the end of the paid period. Past or partial periods are not refunded. Clues apply only to the hunt they were bought for and expire when that hunt ends.

You are responsible for any taxes, bank or currency-conversion fees on your purchases. Initiating a chargeback or payment dispute may result in immediate account termination and forfeiture of balances and prizes.

The prize for a hunt is the amount shown on the site at the moment the chest is found. It is credited to the winning account and can be withdrawn from the account page. Payouts are reviewed and sent manually, normally within a few business days of a valid request.

Before paying out we may require identity and address verification, proof that the account is yours, and confirmation that the win did not involve prohibited conduct. We may withhold a payout while an investigation is open. Payouts are made to you personally, not to third parties.

Referral commissions (a share of qualifying purchases made by players you referred) are credited as they are earned and can be cashed out monthly, subject to any minimum payout threshold shown on the site. Commissions on refunded, reversed or fraudulent purchases are reversed.

You are solely responsible for reporting and paying any taxes on prizes and commissions in your jurisdiction.

When you win a hunt, you agree that we may publish your username, the prize amount, the hunt date and the revealed chest location on the site, the winners page and winners page and our social media channels, without further approval or extra compensation. We will not publish your real name, email or address without your consent.

By creating an account you agree to receive email notifications from us — including account, verification, security, purchase, payout and hunt-related messages (new hunt started, chest found, clue and membership notices) as well as occasional product and promotional emails. Service and transactional emails are required to run your account and cannot be switched off while your account exists; you can unsubscribe from promotional emails at any time via the link in those emails.

The global chat is public and unmoderated in real time. You are responsible for what you post, you grant us a worldwide, royalty-free licence to display and store it for running the service, and we may delete messages or mute accounts at our discretion. Do not treat anything other players say as reliable information about the chest.

We may change rules, prices, clue tiers, dig allowances or hunt mechanics, and may suspend, limit or discontinue any part of the service. If a hunt cannot continue for reasons outside our control, we will resolve it fairly — for example by restarting the hunt or awarding the prize at our reasonable discretion. We do not guarantee uninterrupted or error-free access, and map, imagery and location data is provided by third parties.

Geowin is provided “as is” and “as available”. To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential losses, lost profits or lost opportunity to win, and our total liability to you for any claim is limited to the amount you paid us in the 6 months before the event giving rise to the claim. Nothing here excludes liability that cannot be excluded by law.

You may delete your account at any time from the account page or by contacting support. We may suspend or terminate your account for breach of these Terms, suspected fraud, or if required by law. On termination, unused digs, credits, clues and membership time are lost and are not refunded; verified prize winnings already earned in good faith remain payable.

If you have a dispute about these Terms, a payout, or your account, please contact us first by email — most issues are resolved quickly. Nothing in these Terms limits mandatory consumer rights in your country of residence.

Questions about these Terms, a payout, or a suspected bug: see the Contact page for how to reach us. We may update these Terms; material changes will be announced on the site, and continued play after the update means you accept the new version.